Next IVR

Providing innovative contact center solutions and services.


Creating Dynamic GRXML Grammars with c# and ASP.NET

One of the fundamental tasks in creating speech applications is building the grammars for automated speech recognition (ASR). This entry features techniques to make your grammar-building code fast, efficient and maintainable. In many situations, it is unrealistic to design and build your grammars in development and deploy them as static …

Natural Microsystems Vox Wav files

Hi All, Seeing that some of the google search traffic I receive is around NMS sound files, let me provide a little insight. NMS sound files are recorded in their own proprietary format, optimized for quality and performance. The NMS vox files are NOT the same as the Dialogic VOX …